Return & Refund Policy
Contact us
Email us with your order number — and a photo if a card arrived damaged or misprinted.
Send it back
Mail unwritten cards back in their original condition. For change-of-mind returns, return postage is on you.
Get your refund
We refund your original payment method within 10 days of receiving the return.
Last updated: October 25, 2026
30-day returns
Changed your mind? You can return unused cards within 30 days of delivery. Cards must be unwritten and in their original condition with the envelope. Return shipping is paid by the customer.
Damaged, misprinted or wrong cards
If a card arrives damaged, misprinted or is not the design you ordered, email us within 30 days with your order number and a photo. We will send a free replacement or a full refund, including shipping. You do not need to send the card back.
How to return
- Email contact@stamplark.com with your order number and the cards you want to return.
- We reply with the return address.
- Mail the cards back in their envelopes.
Refunds
Once we receive the return, we refund the price of the returned cards to your original payment method within 10 business days. Original shipping costs are not refunded unless the return is due to our error.
Cancellations
Because cards are printed to order, you can cancel an order free of charge until it enters production (usually within a few hours of ordering). Email us as soon as possible.